0117 9558100

Family Studio FAQs

 

The Shoot

Q. How should I prepare for the shoot?

A. We recommend bringing a change of outfits, perhaps something casual and then something a bit more smarter/formal. Coordinated outfits work a treat, such as blue jeans and white shirts, otherwise picking colours that compliment eachother such as warmer tones (red and oranges etc). If in doubt, monochrome is a safe bet! Avoid anything with logos if you want your photos to stand the test of time, or busy/big patterns as this sometimes may clash in group photos.

Q. How many photos will I get to choose from?

A. We aim to provide you with around 30 photos, however each shoot will vary.

Q. Can we bring props or my child's toys to the shoot?

A. Yes please do! Even well behaved pets are welcome! Families will often bring in music instruments, ballet outfits or anything else that may represent your family.

Q. Some photographers aren’t DBS checked. Are yours?

A. Yes, all our photographers have enhanced DBS checks, and are able to produce certificates upon request.

Q. What does the booking fee include, and what if I need to cancel?

A. You can use the £25 booking fee towards any products after your shoot. If you need to cancel, you must let us know at least 48 hours before in order for us to refund your booking fee.

Q. Do you have parking?

A. Yes! We have ample parking on Londonderry Farm.

Q. Am I able to afford it?!

A. We want to make sure there is something for everyone, and there is nothing worse than seeing beautiful photos that you can't purchase. To be transparent, our products range from £60 for individual prints, to digital packages that vary form £195-£395 (For all images). We also do framed and unframed packages that range from £120-£200. This is in line, if not cheaper than other studios that may try to lure people in with one free complimentary print but charge the world for anything else.

Viewing

Q. Do you rely on a hard sell?

A. No, we pride ourselves on capturing some great images of your child, and allowing you to decide what you take away as we let the work speak for itself. We want all of our customers to leave happy so we are fully transparent with the process and pricing.

Q. There seems to be some blemishes on my child. Can this be edited?

A. If there is something you would like changed, please speak to the photographer on the day so they can make a note and discuss with the editing team.

Q. Once I have bought my USB am I able to make full use of the images?

A. Yes, we provide a copyright release form with the USB. This allows you to upload your images to social media and have them printed by any High Street shop or online photography website offering this service.

Q. How will I view the images?

A. After the shoot, our studio team will work on the images to select the best ones. They will edit them down into a beautiful slideshow, with a selection in colour & black and white.

My Order

Q. How long will it take to receive my order?

A. We aim to have order delivered to you within 14 days.

Q. Who owns the copyright to my images?

A. Concept photography owns the copyright to all images taken at our photo shoots. However, we always ask permission if we wish to use anyone’s image for advertising or display purposes.

Q. How can I contact Concept Photography?

A. By phone on 01179 558100. Lines are normally open Monday to Friday 9am to 4pm excluding bank holidays. These hours may be shorter at quieter times of the year. If you do not get through please leave a message with as much information as possible and we will get back to you as soon as we can. Please note that we do not have a monitored email address.

Contact Info

  • Concept Photography LTD, Unit 7 Londonderry Farm, Keynsham Road, Willsbridge, BS30 6EL
  • 0117 9558100